Viewings

Can you drive me to the properties I am viewing?

Yes, if you’d like us to drive you to the properties you’re viewing, we’re happy to do this.

How do I book a viewing?

Call the office on 0114 212 5773 or simply click ‘Arrange a Viewing’ on any of our properties. 

Does everyone from our group need to attend the viewing?

It would make it a lot more beneficial if everyone could attend a viewing at the same time. However, we will book viewings if at least half of the group can attend.

How many properties can I view in one appointment?

You can view up to 3 properties in any one appointment. If you’d like to see more, please speak to a member of our team.

Application

Do I need a Guarantor?

If you choose to pay your rent in instalments, you will require a UK based Guarantor. You do not need a guarantor if you choose to pay all your rent in advance.

How do I reserve and sign for a property?

Once you’ve found a property you like, you can reserve it for up to 7 days to allow all your group to complete the paperwork. All paperwork must be completed and returned within 7 days.

What do I do if I'm not in Sheffield?

If you are not able to get to our office, all the paperwork can be completed by email and the tenancy agreement can be signed digitally via DocuSign. 

Can I see a copy of the contract before signing?

You can download a copy of the contract below

What if my tenancy includes contents insurance?

If your tenancy with us includes content sinsurance, you can find out what your insurance covers at the following link:

https://www.endsleigh.co.uk/student/check-your-student-cover/?ref=1736&utm_medium=website&utm_source=appartner&utm_campaign=freshers20&utm_content=fitproperty

Your contents. Covered.

By partnering with Endsleigh, the No.1 student insurance provider, we’ve arranged contents insurance for some of our students staying with us in our residence at no cost to you.

It is important all students confirm their cover to ensure you understand what is and isn’t covered.

Plus you’ll also be entered into a prize draw, courtesy of Endsleigh!
Visit confirm your cover to see:

 What is and what isn’t covered
 Policy excess – the amount you pay when you make a claim
 How to make a claim
 Personalise cover

We understand students have a limited budget so Endsleigh have launched brand new, unique student insurance options. They have been designed to cover the risks that you may encounter whilst living in student accommodation and away from home.

Deposits & Rent

How much deposit do I need to pay?

This varies depending on the property you are signing for, the deposit amount for each property is indicated on our website.

What dates are the rent payments?

We generally arrange your rent payments around your student loan dates and take 4 payments throughout the course of the tenancy. If you would like to pay your rent monthly or up front then please speak to a member of our team. Exceptions can be made in certain circumstances.

What if I am not able to pay?

Please call us 0114 272 5773, we’ll be happy to discuss a manageable payment plan with you.

Is my deposit protected?

If you are moving into a managed property, your deposit will be protected with the Deposit Protection Service. Once you have paid your deposit, you will receive confirmation from the relevant Deposit Scheme by email within 28 days. You must keep this email as it contains important information that you’ll need to get your deposit back. Alternatively, your landlord may protect your deposit if you are living in a property that Fit Property does not manage. Either way, we will advise you at the point of viewing the property. 

How do I pay?

We collect rent by standing order. You simply need to complete a standing order mandate and hand it into your bank. They will then set up the payment instuction. Alternatively, we will provide account details for you to pay via bank transfer.

Can my parents pay my rent?

Yes, they simply need to complete a standing order mandate or set up payments via online banking.

Maintenance

How long will the repair take?

We aim to resolve all maintenance issues as soon as possible. If for any reason a maintenance issue takes longer to resolve, one of our team will update you and your housemates.  

How do I report maintenance?

We kindly ask that all maintenance issues are reported via Property Cloud. This will be discussed at your move-in appointment. Alternatively, we ask that you email your designated property manager with the details of the repair. If your maintenance issue is an emergency please call the office on 0114 2725773. If the emergency occurs outside of office hours please visit www.fitproperty.com/emergency for more information. 

More

What if my tenancy includes contents insurance?

If your tenancy with us includes content sinsurance, you can find out what your insurance covers at the following link:

https://www.endsleigh.co.uk/student/check-your-student-cover/?ref=1736&utm_medium=website&utm_source=appartner&utm_campaign=freshers20&utm_content=fitproperty

Your contents. Covered.

By partnering with Endsleigh, the No.1 student insurance provider, we’ve arranged contents insurance for some of our students staying with us in our residence at no cost to you.

It is important all students confirm their cover to ensure you understand what is and isn’t covered.

Plus you’ll also be entered into a prize draw, courtesy of Endsleigh!
Visit confirm your cover to see:

 What is and what isn’t covered
 Policy excess – the amount you pay when you make a claim
 How to make a claim
 Personalise cover

We understand students have a limited budget so Endsleigh have launched brand new, unique student insurance options. They have been designed to cover the risks that you may encounter whilst living in student accommodation and away from home.

Moving In

Do I have to move in on the day my tenancy starts?

No, you can move in on any day after the start date on your tenancy agreement. Subject to availability of move in appointments.

What happens at the move in appointment?

There are a few documents we will need you to sign, including a full inventory for the property and you will be issued with the keys and a move in pack.

How do I get my keys?

If you are moving into a property managed by Fit Property, you will need to book a move in appointment by calling the office on 0114 212 5773. The move in appointment will take place at the Fit Property office and we ask that at least 2 of your group attend. If you are moving into a property that your landlord manages, their contact details will be provided for you to contact them direct and arrange key collection. 

What if my tenancy includes contents insurance?

If your tenancy with us includes content sinsurance, you can find out what your insurance covers at the following link:

https://www.endsleigh.co.uk/student/check-your-student-cover/?ref=1736&utm_medium=website&utm_source=appartner&utm_campaign=freshers20&utm_content=fitproperty

Your contents. Covered.

By partnering with Endsleigh, the No.1 student insurance provider, we’ve arranged contents insurance for some of our students staying with us in our residence at no cost to you.

It is important all students confirm their cover to ensure you understand what is and isn’t covered.

Plus you’ll also be entered into a prize draw, courtesy of Endsleigh!
Visit confirm your cover to see:

 What is and what isn’t covered
 Policy excess – the amount you pay when you make a claim
 How to make a claim
 Personalise cover

We understand students have a limited budget so Endsleigh have launched brand new, unique student insurance options. They have been designed to cover the risks that you may encounter whilst living in student accommodation and away from home.

Property Valuation

How can I arrange a valuation?

At Fit Property we are always looking to take on new professional properties. We would be happy to visit you at your property to give a full rental evaluation and discuss the services we offer. This can be arranged via our website or by calling the office on 0114 2725773.

What happens next?

After the valuation, providing you are happy with the services we offer, we will arrange to take marketing photos of your property. We will need to gather certain information about the property and present you with our terms of business.  

How do I know how much rent to charge?

We will assess the potential rental value in current market conditions and recommend the type of tenant that would be most suitable for the property. We will also agree with you the terms on which the property will be marketed, including any restrictions.

Marketing

How do I improve the chances of letting out my property?

Properties should be; clean, decorated before they look tired, preferably in light neutral tones. Decent floor coverings are a must. Vacant properties without curtains, light fittings, adequate power points and smoke alarms indicate an uncaring landlord, who will only attract uncaring tenants. Fit Property use our distinctive branding, combined with a variety of marketing tools to attract quality tenants to your property, fast.

How do I book a viewing?

Call the office on 0114 212 5773 or simply click ‘Arrange a Viewing’ on any of our properties. 

How will you market my property?

All our properties are marketed on our website. We also advertise our portfolio on Rightmove, Zoopla & Prime Location. For our student market we also advertise on Rightmove students, Student Pads, accommodation for students and easy roommate.

Pro Management

What services do you offer?

Fit Property offers two different services, Let Only and Full Management.

Let Only

If you simply want our help to find new tenants and deal with the front end paperwork, but are happy to take on the responsibility of being a full time landlord, then our Let Only service maybe for you.

Full Management

Our comprehensive property management service covers every aspect of property letting, including finding tenants, referencing, signing tenancy agreements, inventories, inspections, collecting rent and carrying out maintenance. Allowing you to do what you want, when you want, safe in the knowledge that your property is looked after and is achieving its maximum potential.

More

What is an inventory?

It is a list detailing every item contained within a rental property and the condition each listed item is in, usually checked by all parties on the day the tenant moves in and signed by all parties. Fit Property can provide a comprehensive inventory service for landlords.

The inventory is a vitally important document as without one it can be very difficult to win disputes with tenants should items be damaged over the course of a tenancy. If you cannot prove that an item has been damaged to the Deposit Protection Service by using a signed and dated inventory they will normally find in favor of the tenant and you will have to foot the bill to repair said items.

What do I do about a deposit?

We collect a security deposit from the tenant as cleared funds before the Tenancy Agreement is signed and register the deposit with an approved Tenancy Deposit Scheme if applicable (Tenancy Deposit Schemes do not currently operate in Scotland or northern Ireland).

Who is responsible for the TV licence, the tenant or the landlord?

It is both the landlord and tenant's responsibility to ensure that the address has a valid TV licence. However the responsibility on who has to pay for the licence is usually stated in the Tenancy Agreement. However if the landlord provides a television with the property then they would be expected to pay for the TV licence, particularly in any communal areas.

I want to let out my property; do I need to tell the mortgage lender?

Yes, you must obtain permission from your mortgage lender and inform us of any special conditions that they impose. 

We can discuss the details of this at a property valuation and offer frank advice on how best to proceed. 

Do I need an Energy Performance Certificate (EPC)?

From 1st October 2008, all rental properties with a new tenancy in England and Wales are required to have an Energy Performance Certificate (EPC).

If I let out a property do I have to provide the tenant with any furniture?

No, you can let out your property; fully furnished, partly furnished or unfurnished. However when deciding whether to provide furniture with a property or not consider the type of tenant you are targeting and what their needs are likely to be. It is also important to note the condition of the furniture provided in the inventory.

How do I know I am getting a good tenant?

We conduct identity and residency checks on all applicants. We also obtain a credit reference and take up employer and current landlord references. For applicants who have a clean credit history but who are financially weak for the rental commitment we either ask for a guarantor or obtain full settlement of rent in advance for the tenancy term.

What happens about insurance when I let out a property?

It is a good idea for the landlord to have insurance on the property and for any contents, such as furniture and white goods they have provided in the property. Tenants are responsible for insuring their own contents left in the property (however it is a good idea to state this in the tenancy agreement).

You should also have dedicated Landlords Buildings/Contents insurance in place as your standard home insurance policy may not cover you while you are renting the property out.

Does a landlord need to pay tax?

All Landlords could be liable to pay tax on their rental income whether UK based or overseas. Further information can be found on the Inland Revenue’s website www.hmrc.gov.uk/index.htm

Who has to pay the council tax on the property?

A tenant is responsible for the payment of council tax during the period of the tenancy (as long as this is stated in the Tenancy Agreement). However when the property is vacant the landlord or homeowner is responsible for paying the council tax. Please note if the property is tenanted by students,  the property will be exempt from council tax. 

Fees

How much do you charge in fees?

If you would like Fit Property to market your property you will be pleased to know that we do not charge a start up fee. We charge nothing at all until we find a tenant or group of tenants for you. For our fully managed service we charge 15% (12.5% + VAT) of the rents that we collect on your behalf. We will have found your tenants because we erect our eye catching "To Let" board at your property, advertise on Rightmove and Zoopla as well as advertising on our brand new website. No let, no fee. 

We also offer a "Let Only" service which would cover marketing your property, conducting viewings and successfully signing up new tenants. Our let only fee is 9% (7.5% + VAT) of the agreed rent.